Our Commitment to Privacy

RakshaLink is built on a foundation of privacy. We believe protecting you from scams shouldn't come at the cost of your privacy. That's why we've designed our app to work entirely on your device.

🔒 Core Privacy Principle

Scam detection happens on your device by default. We don't upload message content. Optional diagnostics are off by default.

Information We Don't Collect

Unlike other security apps, RakshaLink does NOT collect:

  • ❌ Message content from WhatsApp, SMS, or any other app
  • ❌ Your contact list or phone numbers
  • ❌ Personal identifiers like name, email, or phone number
  • ❌ Location data or GPS coordinates
  • ❌ Browsing history or app usage patterns (Usage Access only checks current foreground app)
  • ❌ Photos, videos, or media files
  • ❌ OTP codes or passwords
  • ❌ Financial information or UPI IDs

App Permissions Explained

RakshaLink requires minimal permissions to function:

Permission Why We Need It What We Access
Notification Access To scan incoming message previews for scam detection Only notification text, processed locally
Camera (Optional) For QR code scanning feature QR code data only, analyzed on-device
Usage Access (Optional) For Screen Share Protection - detects when banking apps are open while screen sharing Only checks foreground app, no history stored or transmitted
Display Over Apps (Optional) To show security warnings when screen sharing is detected with banking apps Only displays warning overlay, no data collected
Internet (Optional) To download ML model updates and report scams to authorities No personal data is transmitted

How We Process Data

On-Device Processing

When you receive a notification:

  1. RakshaLink reads the notification preview text
  2. Our on-device AI model analyzes it for scam patterns
  3. Risk assessment is displayed to you
  4. The notification data is immediately discarded

Data Retention

Recent scan results are stored locally for up to 30 days and then auto-deleted:

  • Scan history is stored on your device only
  • You can clear them anytime in Settings → Privacy → Clear history
  • Uninstalling the app removes all data permanently

Analytics & Telemetry

By default, RakshaLink sends no analytics. If you opt in, we collect anonymous counters:

What's Shared (Only if you opt-in)

  • ✓ Rule hit rates and detection patterns
  • ✓ Device model and app version
  • ✓ Feature usage statistics
  • ✓ Crash reports (no message content)

We never collect message content, contacts, phone numbers, or OTPs.

You can opt-out anytime in Settings → Privacy.

DPDP Act 2023 Compliance

RakshaLink is designed to align with India's Digital Personal Data Protection Act, 2023:

Legal Basis for Processing

We process data based on your explicit consent, which you can withdraw anytime.

Data Fiduciary Details

Data Fiduciary: Mohan Gangahanumaiah
Registered Address: Bangalore, Karnataka, India
Contact: support@rakshalink.in

Your Rights Under DPDP Act

You have the following rights regarding your data:

✓ Right to Access
✓ Right to Correction
✓ Right to Erasure
✓ Right to Grievance Redressal
✓ Right to Nomination
✓ Right to Data Portability

To exercise any of these rights, contact us at support@rakshalink.in

Children's Privacy

In accordance with DPDP Act 2023, we define children as individuals below 18 years of age.

  • RakshaLink does not knowingly collect data from children
  • Parental consent is required for users under 18
  • Parents can request data deletion for their children

Security Measures

We implement industry-standard security measures:

  • 🔐 All on-device data is encrypted
  • 🛡️ No cloud storage of personal information
  • 🔒 Secure communication for model updates
  • 🚫 No third-party data sharing

Third-Party Services

We don't use third-party ad SDKs. Google Play Services is used for device integrity checks, and ML Kit runs on-device for QR scanning. These services don't have access to your message content.

Contact Information

Grievance Officer

Name: Mohan Gangahanumaiah
Email: support@rakshalink.in
Response Time: Within 48 hours
Resolution Time: Within 30 days

For any privacy concerns or questions about this policy, please contact us. We're committed to addressing your concerns promptly.

Updates to This Policy

Last Updated: December 2025 (v1.6.0 - Screen Share Protection)

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes through the app.